Troubleshooting

Are you experiencing issues with your product? Here we list the most common issues and solutions for the Hombli Solar Cam 2K.

If your question is not listed here or if our response did not address your issue, please contact our customer service using the contact form at the bottom.

The battery of the Solar Cam is draining How do I reset the Hombli Solar Cam?How to connect to a voice assistant?Connection issues (Wi-Fi)The camera only records manually instead of automatically Motion detection does not work The mount of the camera does not hold the camera in place The camera records but there is no live video feed.The indicator light of the camera turns off after a few seconds What do the colors of the indicator light mean?Night vision does not work properly How to add the Solar Cam to the Hombli app?The camera shows that it is already connected to another account ✉ Contact Form