Trouble Shooting

Are you experiencing issues with your product?

Check out our troubleshooting guide for the Hombli Smart Pet Feeder.

If your question is not listed here or if our response did not address your issue, please contact our customer service using the contact form at the bottom.

How to reset the Hombli Smart Pet Feeder?How to establish a connection between my network and the Hombli Smart Pet Feeder The Hombli Smart Pet Feeder does not connect The connection of my Hombli Smart Pet Feeder often disconnects The Hombli Smart Pet Feeder keeps flickering or flashing?Why is the screen black or the video frozen when the feeder is on?The Hombli Smart Pet Feeder is not dropping food Why does the feeder feed at the wrong time?✉ Contact Form