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    Frequently Asked Questions

    1. Customer knowledge base
    2. Instructions for your Hombli device
    3. Pet Fountain
    Frequently Asked Questions
    1. Customer knowledge base
    2. Instructions for your Hombli device
    3. Pet Fountain
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    Frequently Asked Questions

    If you're having problems with your product, check out the troubleshooting guide for some help.

    What are the benefits of the pet fountain?For what type of pet is the fountain suitable?Can I use the Hombli Smart Pet Fountain outside?Can I create a schedule for the Hombli Smart Pet Fountain?What can I do with the Hombli app?Can I still use the Hombli Smart Pet Fountain without using the app?Do I need a hub or a bridge to be able to use the Hombli Smart Pet Fountain?Can I use a voice assistant to control the Hombli Smart Pet fountain?Can the Hombli Smart Pet Fountain operate in the dark?How much water fits in the container?What happens when there is a power failure?Can I completely switch off the fountain?Can I check if my pet has consumed water?Do I get a notification, when the water is running low?Can pets tip over the pet fountain?What do the LED light colours mean?What is the brush in the Filter Kit for?Does the water really stay fresh?How often should I replace the filter?Why do I need to soak the filter before the first use?Is the pet fountain noisy with water flowing?How can I help my pet get familiar with the fountain?