Frequently Asked Questions
If you're having problems with your product, check out the troubleshooting guide for some help.
How can I help my pet get familiar with the Cat Litter Box?What are the benefits of a C1 Cat Litter Box?For what type of pet is the C1 Cat Litter Box suitable for?Is it compatible with multiple cats?Does the ionization function produce ozone, and is it safe for cats?Can I use the Petmo C1 Cat Litter Box outside?What kind of data can the Hombli app track?Can I create a schedule for the Petmo C1 Cat Litter Box?Is the Hombli App necessary for using the Petmo C1 Cat Litter Box?Do I need a hub or a bridge to be able to use the Petmo C1 Cat Litter Box?Can the Petmo C1 Cat Litter Box operate in my absence/in the dark?Can I use a voice assistant to control the Petmo C1 Cat Litter Box?Can I check if my pet has used the litter box?What happens when there is a power failure?What do the icons on the control panel mean?Which types of litter can I use?How much cat litter fits in the container?How much litter waste can the bin store before it’s full?Do I get a notification, when the waste bin is full?